FAQ

1.What is the payment?

Paypal, Visa, Master Card, American Express can be accepted.

2.What is the shipment?

We provide Free shipping and Express & Fast delivery.

Free Shipping : via DHL Packet or China Post( about 15-30 business days different by countries)

Express Delivery: TNT, UPS, DHL, Fedex, Aramex, EMS, SF Express(5-7business days)

Fast Delivery: TNT, UPS, DHL,Fedex, Aramex, EMS(5-7business days)

We’ll arrange the shipment within one week, as some time will be needed for customize your product.

You can track your shipment by tracking number that we’ll send you after your order is delivered.

3.How do i confirm this cover is 100% fit around my steering wheel ?

You can compare your steering wheel with our high definition product pictures. If you’re not sure, please contact us. You can directly submit your questions on the product page or send Email to sales@cqouyue.com.

4.What’s your Return & Refund policy?

You can return the items within 15 days after your received your parcel and original packaging should be guaranteed. And also you need to provide us the shipping track number.

You’ll get full refund when we receive your package. The replacement also be available.

5.How long is warranty for items? 

One year. Within the year, If there’s any question, you can contact us. It’s our pleasure to help you.

6.What are the install tools?

There’re Double-side adhesive, Small blade, Needle, Sew thread, Thimble and a detailed installation instruction in our package to help you install the steering wheel cover.